At Tourency Trip Pvt Ltd (“Tourency,” “we,” “our,” or “us”), protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.tourency.in or use our services. By accessing our website or services, you consent to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide better services and enhance your experience:
A. Personal Information
We may collect personal details such as:
- Full name
- Email address
- Contact number
- Billing address
- Payment information (e.g., credit/debit card details, UPI, etc.)
- Passport and visa details (required for international travel bookings)
- Travel preferences and special requests
B. Non-Personal Information
Non-personal data collected includes:
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Cookies and analytics data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm bookings, payments, and travel arrangements.
- To provide updates about itineraries, offers, or changes to your travel plans.
- To personalize your travel experience and recommend packages suited to your preferences.
- To communicate with you and provide customer support.
- To improve website functionality, performance, and security.
- To comply with legal obligations or respond to lawful requests.
3. Sharing Your Information
We value your trust and only share your information when necessary and with trusted partners. This may include:
- Travel service providers (e.g., airlines, hotels, tour operators) for booking and travel purposes.
- Payment processors to handle secure payment transactions.
- Third-party service providers (e.g., hosting platforms, analytics tools) that support our operations.
- Legal authorities, if required by law or to protect our rights, users, or services.
All third-party partners adhere to strict confidentiality and data protection agreements.
4. Use of Cookies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and settings.
- Understand website traffic and improve our services.
- Deliver personalized content and advertisements.
You can manage your cookie preferences in your browser settings. Disabling cookies may affect website functionality.
5. Data Protection and Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet or storage method can be guaranteed 100% secure.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised. Please review this page periodically for the latest information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:
Tourency Trip Pvt Ltd
Website: www.tourency.in
Email: trip@tourency.in
Phone: +91 746 48 48 746
We are committed to safeguarding your privacy and ensuring a secure travel experience with us. Thank you for trusting Tourency Trip Pvt Ltd.
